VPNPO Beginner’s Guide

Create an account and open the user dashboard

Open VPNPO’s account creation page, enter a username, and set a password. No email address is required to create a VPNPO account. You’ll use your username to sign in, so choose one that’s easy to remember and distinct from your public profile names. Set a unique password and save it in your password manager. Complete the steps shown on the page, then follow the dashboard prompts to access your account. Creating an account does not activate a plan.

Once you’re in the dashboard, check that the name in your account overview matches the account you just created. Orders, subscriptions, and client access are all tied to this account. If you share a browser or switch devices, confirm you’re signed in to the right account before continuing. If the browser has another account’s session saved, sign out and sign back in to avoid ordering a plan for the wrong account.

The marketing site is for information; the user dashboard is where you manage your account and subscription. The link below opens the dashboard rather than a form on this page. If you already have an account, use “Log in” on the right side of the navigation instead of creating another one. If your password doesn’t work, use the recovery options currently available in the dashboard. If none are available, see the account information in the Help Center rather than repeatedly trying the same password.

Once you can open your account overview, move on to choosing a plan. Stay signed in to this account so you can confirm the order is assigned to it in the next step.

Choose a plan and check your order status

Open the Plans section of the user dashboard and decide whether a monthly subscription or data package suits you better. Monthly subscriptions are for ongoing use: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Monthly data resets on your activation date, not on the same calendar date for every account. Check the allowance and billing period shown on the page before choosing, rather than comparing prices alone.

If your usage is irregular, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data is valid until used and never expires. Data packages and monthly subscriptions are billed differently: packages don’t reset monthly, while subscriptions include a monthly data allowance. Choose based on what you need now; there’s no need to predict usage across all your devices. For a full comparison, see the Plans page.

After choosing a plan, check the account, plan name, amount, and data allowance on the order confirmation screen. VPNPO supports Alipay, WeChat Pay, and USDT. Follow the payment steps shown in the dashboard. Closing the payment page, finishing a redirect, or returning to the browser doesn’t necessarily mean the order is complete. Go back to the dashboard and check your order and account overview. Once the plan status has updated, get your subscription.

If your payment status hasn’t synced yet, refresh the order status and keep your payment receipt. Don’t create the same order again just to make the status change. VPNPO offers a 60-day money-back guarantee; see the Terms of Service for how to request a refund. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days. Check the dashboard for the final details. Once the plan is active, get your subscription from the account overview.

Get your subscription and keep it secure

Open the account overview in the user dashboard and find the subscription section. Depending on the options currently available, you can copy the subscription link or use the import option for your client. The link lets your client load server configurations; it isn’t a regular webpage URL. Whether a browser displays its contents doesn’t tell you on its own if the subscription is working.

Your subscription link usually contains account access credentials, so protect it like a password. Paste it directly into your own client. Don’t post it in public groups or comments, or enter it into online conversion tools. When contacting support, don’t include the full subscription URL. This guide doesn’t show real subscription links; get yours from the user dashboard after signing in.

If the dashboard offers one-click import, clicking it may prompt your device to open the relevant app. This handoff only works if you have a compatible client installed. If nothing happens, check that the client installation is complete, then copy the link and import it manually. There’s no need to click the import button repeatedly or search for an unofficial installer.

If you can’t use the subscription section, first check that you’re signed in to the right account and that your plan is active, then review any dashboard messages. Getting a client and loading a subscription are separate steps—installing the app doesn’t mean it has a usable configuration. If your order is confirmed but you still can’t get the subscription, check the account and subscription sections in the Help Center. For detailed steps to diagnose subscription update errors, see the Troubleshooting Guide. Once you have your subscription, continue to the setup steps for your device.

Import on your device and enable the configuration

Open the Clients section of the dashboard and choose a VPNPO client for your device. You’ll need to sign in to get the subscription, and download access is determined by the dashboard. This page doesn’t provide direct installer links. The steps below refer to subscription-based clients, which use a subscription to manage servers rather than requiring you to enter server details one by one. If the dashboard offers automatic import, use a supported option. Otherwise, look for a feature in the client to import a configuration from a link.

Windows: Import a remote configuration and enable the proxy

Get the Windows client from the user dashboard, install it by following the prompts, and open the main window. Look for an option to add, import, or import from URL in “Configuration,” “Subscription,” or “Profiles.” Paste your subscription link into the URL field, save it, and update the subscription. Once imported, you should see a configuration name or server list. If the link is saved but the list is still empty, don’t connect yet—check for an update error first.

Select the configuration and enable the system proxy or the VPN mode provided by the client, following its prompts. Don’t enable network control in multiple clients at the same time unless you understand how they interact. For your first setup, keep the default settings and complete the website test at the end. If you need specific apps to use the proxy, see the split tunneling instructions in the Help Center.

macOS: Import your subscription and approve system permissions

Choose the macOS client and install it. After launching it, use the import-from-link option in the configuration or subscription manager. If you start the import from the dashboard, first allow the system to open the client, then confirm the import in the app. Once the update is complete, select the configuration you just imported and check that server names appear—not just that the app has launched.

The first time you enable the proxy, macOS or the client may ask for permission to use network features. Read the prompt carefully and approve only the action required by the client you’re installing. If it asks for an additional component, follow the dashboard and client instructions; don’t search for components from unknown sources. After granting permission, return to the main screen and connect. If the permission prompt keeps reappearing, continue troubleshooting in the guide.

Android: Import a configuration and allow the VPN connection

Get the Android client from the dashboard, open its subscription or configuration section, add a remote subscription, and paste your link. Save and update it, then confirm that the server list appears and select the configuration. When you tap Connect, Android may show a VPN connection request. Check the app name and allow it. This creates a system network connection; it doesn’t create a new VPNPO account.

After connecting, open the target app to test it. If the connection often drops when the client is in the background, check your device’s battery optimization and background activity restrictions, then allow the client to run as needed. If split tunneling is enabled, also make sure the target app is included. If everything works, keep the default settings; there’s no need to change every battery option. For more details, see the Android VPN setup guide for beginners.

iOS: Add your subscription and allow the VPN configuration

Open the iOS client link in the user dashboard and install the client using the method currently provided there. Use a dashboard-supported client that can read subscription configurations, then choose the option to add a link in its subscription or configuration list. This may appear as an Add button, an import menu, or a remote configuration option. Paste your subscription, save it, update the list, and enable the configuration. If you can’t find the feature, first check that you installed the client recommended in the dashboard.

The first time you connect, iOS may ask to allow a VPN configuration. Follow the system prompts to grant permission, then return to the client and connect. If you have another VPN configuration, disable connections you don’t need to avoid them competing for network control. Even after the VPN icon appears, open a website and the target app to check access. The icon only shows the connection status; it doesn’t confirm that the selected region is right for your needs.

Linux and other devices: Follow the options supported in the dashboard

VPNPO also supports Linux. To use it on Linux, choose the relevant option in the dashboard and follow the current client instructions to load the subscription and route network traffic. This guide doesn’t cover command-line, router, or whole-home network setup, which would make a quick start unnecessarily complex. For setup limits and troubleshooting, see the Troubleshooting Guide. After importing on any device, follow the same connection tests.

Connect to a server and verify it’s working

Select the configuration you imported, open the server list, choose a region based on your needs, then pick a server. AI tools, streaming services, and international websites may require servers in different regions. Don’t rely on a server name alone to determine whether a service will work. VPNPO offers 90+ countries / 170+ servers, but coverage doesn’t mean every service will work on every server. Check the target service to confirm.

If your client offers “Global” and “Rule” modes, start with Rule mode so the configuration determines how different requests are routed, then connect. Rules and traffic routing vary by client, so don’t stop at the “Connected” status—test the connection. Open a regular website first to confirm your internet still works. Then open the international website or app you need and test a page, sign-in, or content load, rather than checking only whether the homepage appears.

Next, use an exit IP lookup service you trust to check whether your browser’s current exit region is as expected. In Rule mode, the test page and target app may use different routes, so the result only describes the request being tested. If the browser works but an app doesn’t, check the split tunneling settings, the app’s proxy settings, and its region requirements. A successful browser test doesn’t mean all traffic on your device is using the same server.

Streaming access can depend on your account region, content licensing, and platform policies. AI tools may also check account eligibility or regional requirements. If you see a region warning, confirm the region you need and check the platform’s own guidance. For a more thorough guide to checking exit IPs, DNS, and app-specific routing, see How to Check If Your VPN Is Really Working. If you can’t connect, websites won’t load, or the connection drops in the background, follow the symptom-based steps in the Troubleshooting Guide instead of changing every setting during initial setup.

Once your intended use works, save the configuration and server selection. To set up another device, get the client and import your subscription on that device. VPNPO supports unlimited devices, but data usage is still based on your selected plan. If a server changes, update the subscription and test your intended use again; there’s no need to create another account. Read VPNPO’s no-logs policy in the Privacy Policy, and keep your subscription credentials secure.

Note the step where you got stuck. When asking for help, include your device’s operating system, client name, the action that failed, the error message, and what happened after switching networks or servers. Before sharing a screenshot, hide your username, full subscription URL, and sensitive payment details. Contact support through a user dashboard ticket; never post account details on a public page.

You’re done when you’ve verified that your intended use works—not just when a connection icon appears. Keep the working configuration and adjust routing or background settings later if needed.